FAQs

Here are some answers to some questions we get frequently:

Is this part new, rebuilt or used?

All parts are used unless noted otherwise; there is a warranty on all parts.

Can I pick this item up?

Of course, we would love to have you down to our establishment.

Is there any warranty?

All our parts are delivered with a standard 90-day warranty. There will not be exceptions after the 90-day period.  Additional warranties are available for purchase.  No warranties on electronics.

Do you ship internationally?

No unfortunately, we only ship within the U.S.

How much are Shipping and Handling charges?

Shipping and handling is specified at each listing, unless there is a special circumstance like shipping of an engine. Please do not ask to have shipping costs lowered, it takes time and materials to box items.

When can I expect my order to arrive?

In most cases packages will go out the same day as the payment is received, assuming the payment was made before 4:30. Generally speaking, items should be received in a week, but that is up to UPS. Obviously shipping times will vary depending on your location.

Did you ship my package? I have not received a tracking number.

In most cases if you have not received a tracking number it is probably in your junk mail folder. We send out the tracking information to the email provided by eBay. Check your junk mail first, then give us a call.

What’s the deal with domestic and foreign compatibility?

ere are still some true foreign cars out there, but the “big three” (Ford, General Motors and Daimer-Chrysler) use import parts for assembly lines and bodies from foreign auto makers. Many automakers also import cars made from other countries. Wondering where your part fits in? Give us a call and we can explain.

Do you have other parts for my car not listed?

We carry over 100,000 parts. We cannot list everything, so please contact us to request a part.

What kind of parts do you stock in your facility?

We stock a huge variety of parts in our inventory, including rims, mirrors, light fixtures and more. Looking for something special? Give us a call.

You don’t have my part. Now what?

If we don’t have it…we’ll find it. If we don’t have your foreign or domestic part in our inventory, we will locate if for you.